Forgotten password

Give us your ArkiaMail address. The link is not sent to that mailbox, which you can no longer open: it goes to your backup address, the one you gave when you signed up. Signed up with a phone number? We will call you back with a code.

I received a code by phone

We called you and read out six digits: type them here, then choose your new password.

No link received, and nobody called you? Call +33 9 51 56 59 54 — we will check your identity another way. That is deliberately the only other route: it is what stops someone taking your account by pretending to be you.