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Is ArkiaSuite installed on this computer? It is still open: click its red “A” icon in the taskbar at the bottom of the screen, or simply close this tab.

On a phone? The app is still open: go back to it from your list of open apps, or tap its “A” icon.

Using ArkiaSuite in your browser? Back to ArkiaSuite

I lost my recovery sheet: what should I do?

As long as you have a linked device, nothing is lost: make a new one. The old one will no longer work.

Step by step

  1. In Mon coffre (My vault), in the box « Si vous perdez votre feuille de secours ET tous vos appareils… » (If you lose your recovery sheet AND all your devices…), click Refaire ma feuille de secours (Redo my recovery sheet).

  2. Confirm « Refaire votre feuille de secours ? » (Redo your recovery sheet?) with Refaire ma feuille (Redo my sheet).

  3. The new sheet opens: print it, put it somewhere safe, check J’ai imprimé ou rangé ma feuille de secours (I have printed or stored my recovery sheet), then Continuer (Continue).

Good to know

  • As soon as a new sheet is made, ArkiaSuite no longer accepts the old one: if you find it, destroy it.

See also