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Is ArkiaSuite installed on this computer? It is still open: click its red “A” icon in the taskbar at the bottom of the screen, or simply close this tab.

On a phone? The app is still open: go back to it from your list of open apps, or tap its “A” icon.

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A message landed in spam: what should I do?

“Junk” mail (also called “spam”) is the messages the server thinks are advertising or dangerous. It sometimes gets it wrong.

The “Indésirables” folder
The Indésirables (Junk) folder — screenshot of the demo, with made-up people.

Step by step

  1. In Mail, click the Indésirables (Junk) folder, in the folder column.

  2. Open the message you were expecting.

  3. Click Déplacer vers un dossier (Move to a folder) (above the message, on the right), then Boîte de réception (Inbox).

See also